Bruno was incredibly helpful when I was dealing with the scheisters at Wolfe Subaru on Boundary who were telling me that my head block needed to be replaced on a 6 year old Outback and wanting me to spend nearly $9000 fixing this car with only 100000KM. I talked to him almost daily to try to decipher what the dealership was trying to pull on me, and when I picked up my car at Wolfe Subaru only to break down 5KM down the highway on the "CUT" a dangerous place to break down, he sent me a tow truck quickly. His advice was so useful and it seemed to just drive him crazy that they were trying to pull the wool over my eyes, giving me vague answers like "the lower part of your engine is weak". WTH?? Maybe because I'm a woman the dealership thought this was appropriate, who knows. He pulled out a block and showed me what was going on the with the car and how it unlikely it was that I actually had a cracked block. After many weeks of back and forthing with the dealership to get them to fix the problem they had created with poor workmanship, I took it to Bruno to have him look it over. He's a great guy, and has since done some other work on the car that needed to be done.